*BOOK YOUR HOLIDAY RESERVATIONS EARLY. We often end up with waiting lists for holidays and summer weekends. A $50 non-refundable deposit is required for all holiday reservations. If you must cancel a holiday reservation, it must be 2 weeks ahead of your pet's scheduled arrival or you loose your deposit.

*It's always a good idea to ask for a bath/grooming for your dog at the end of a boarding stay. Regardless of our efforts to keep the runs clean, there are instances (i.e. rain, snow, playing with buddy, dumping water bowl) where your pet can get dirty. See grooming page for more details.

* Large Zip Loc bags work great for bringing in your pet's food, if different than IAMS. Please bring only the amount your pet needs for the stay.  Label it with pet's name and quantity to feed.

*We recommend that you do not feed your pet for at least 4 hours after they return home from boarding. The excitement of going home coupled with extra food or treats can cause acute stomach upset and diarrhea.

*We provide all bedding, blankets and toys. This is for sanitary reasons and our bedding is made to fit our runs and washers. All our bedding and toys are cleaned in a bleach solution. Plus, since we use the buddy system, a pet may get possessive over his/her own bedding/toys.

*It is a good idea to walk your dog outside before entering the boarding office or grooming salon. This helps prevent accidents inside. We have a large grassy area in front of the facility.

*You can always have your Vet fax us your pet's shot records when you update his/her vaccines.  Our fax number is (248) 879-9742.  Or, please bring the record sheet with you on your next visit so we can update our records. Vaccinations must be given at least 10 days before the pet's boarding stay. We also suggest all boarders be on a "Flea Prevention Program".

*If your cat is finicky about treats, please bring something he/she likes and we will gladly give it to them.

*If any information changes (i.e. address, phone number, ESPECIALLY you emergency number) please inform us so we can update our records. Your emergency number should be a cell phone that you CAN BE reached at or a person who can make decisions for you regarding your pet's care.

*For grooming, it's good to get your dog on a schedule.  The longer time between visits, the harder the grooming is on the dog and the higher the price.  Different breeds have different time frames but monthly seems to work best for the majority of breeds.

*Longview accepts Cash or Checks ONLY. Sorry, NO credit or debit cards.

*Many dogs have so much fun at Longview, it's not uncommon for them to come home and sleep for a long time. We have heard this often from our customers. Cats sleep all the time but like it here too.

*During good weather months, we offer WALKS & PLAYTIMES. Most pets find this fun & enjoyable. Our boarding/day care rates and WALK/PLAYTIME rates (combined) are cheaper than most "doggie daycare" one day rates.